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Support and batch enquiries
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response time
Direct
village dispatch
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Have a question about your jar shipment or need help placing a bulk festive order? Fill out the form and our village packaging team will respond promptly.
Common questions
Everything you need to know
Quick answers regarding transit times, glass breakage protection, and fresh batch releases.
Transit
Batches
Bulk orders
Safe glass packaging
Fresh batch releases
Festive gifting
Every amber jar is individually wrapped in protective cushioning to ensure it arrives unbroken.
New slow-churned buffalo bilona ghee batches are prepared weekly in limited quantities.
Custom gift boxes and bulk quantities are available for seasonal celebrations and family events.